Solis Enhances After-Sales Support with New Service & Training Centre in Mumbai

Solis has positioned itself as a reliable partner for farmers and agricultural stakeholders, and the new facility in Mumbai is expected to play a pivotal role in sustaining this reputation. Solis has prioritized after-sales service, recognizing its significance in the context of photovoltaic systems.

Solis, a leading agricultural tractor and implement brand, has unveiled its latest Service & Training Centre in Mumbai, signalling a commitment to providing efficient after-sales support and continuous training sessions. As the third-largest PV inverter manufacturer, Solis has gained recognition for its timely assistance and dedication to empowering individuals through education.

The new centre, positioned as a training hub of expertise and innovation for Ginlong (Solis) Technologies, aims to enhance the overall customer experience. Solis has prioritized after-sales service, recognizing its significance in the context of photovoltaic systems. The inverter, often referred to as the "brain" of the entire photovoltaic system, plays a crucial role in monitoring the power station and relaying fault information. Therefore, the establishment of the Service & Training Centre in Mumbai aligns with Solis' commitment to providing 'timely, efficient, high quality, worry-free' service to its global customer base.

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Idrish Khan, Chief Technology Officer at Ginlong (Solis) Technologies, emphasized the importance of delivering good after-sales service in a previous interview with Energetica India. He highlighted Solis' dedication to operation and maintenance support, underscoring the critical role played by the inverter in the photovoltaic system.

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"At Solis, our local experts are committed to providing face-to-face technical training for customers, ensuring that they receive the necessary knowledge and support. The new Service & Training Centre in Mumbai will further strengthen our capabilities in delivering swift and efficient after-sales assistance," Khan stated.

Solis has positioned itself as a reliable partner for farmers and agricultural stakeholders, and the new facility in Mumbai is expected to play a pivotal role in sustaining this reputation. By combining after-sales support with regular training sessions, Solis aims to empower users with the skills and knowledge needed to optimize the performance of their agricultural tractors and implements.

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